How to spa

What do I wear?

Please wear appropriate clothing for using the swimming and the heat experience. If you are using the facilities we will provide towels, robes and slippers for your comfort. Treatments are best experienced without clothing. However we do insist underwear is worn at all times. Disposable underwear can be provided on request, however, wear what is comfortable and our therapists will always retain your modesty.

When should I arrive for my treatment?

Please arrive at least 20 minutes before to prepare for your treatment. However, please feel free to arrive earlier to use our heat experiences and relaxation room.

What happens if I am late for my appointment?

Arriving late for your appointment time may result in your treatment being cut short as timings for subsequent clients have to be maintained.

What happens if I have a health concern?

Please inform us at the time of booking if you have any of the following medical health concerns as this may prevent you from having certain treatments. If you have a health concern that is not mentioned below please inform us on booking.

Heart Conditions/Stokes
Cancer/Chemotherapy/Radiotherapy
High/Low blood pressure
Diabetes (type 1 or 2)
Various veins/DVT/Thrombosis
Epilepsy
Thyroid Problems
Recent Operations
Joint Problems/Hypermobility
Multiple Sclerosis
Hepatitis

(If you have a health concern that is not mentioned above please still inform us on booking)
We also require that you inform us if you think you may be pregnant.

Booking

A 50% deposit is required to secure all Day programmes, Group bookings and treatments over £55.

These payments are strictly non refundable but may be held for up to 3 months for future bookings.